Here at The Berwick Inn, we strive to exceed your expectations in experience, dining and our continued efforts to ensure the safety of our staff and customers.
Through this very difficult time, we have received overwhelming support from our locals, regulars, quiz fans and passers-by. As we plan to reopen, we want to give back. We aim to do so by continuing our high level of service whilst implementing a new system including reservations, ordering, serving, payment and use of facilities in order to adhere to the guidelines set by the Government to reduce the spread of Covid-19.
We are pleased to inform you we will be reopening the pub/restaurant on Saturday 4th July 2020, at limited capacity with preparations currently underway. Please see below summary of our new policies:
Due to social distancing guidelines in order to visit The Berwick Inn, you must pre book your chosen area. Please respect the following restrictions (inside and outside):
- Pre booked area/table: A maximum of 6 guests are permitted, from any number of households
- Pre booked large groups: Any number of guests are permitted (within reason), from a maximum of 2 households
- On booking the name and phone number of each guest in the party must be provided
You will be greeted upon arrival and shown to your chosen area with hand sanitising stations along the route. Once in your area you will find your pre-ordered items, a guide on how to order, as well as information on how to use the lavatories. Clear signage will direct you throughout your experience – if you have any questions, please wave over a member of the team and they will be able to assist you. An outside bar has been installed within the pub garden however we request orders are made at tables and drinks/food will be brought to you. No bar service is available inside at this stage.
We request payment via contactless card transactions, however if card machines are required, they will be cleaned thoroughly after each use. In addition, if cash is used exact cash amount to be put into a provided envelope no change will be provided.
In our attempt to ensure a swift service, whilst adhering to Government guidelines, all menus will be written upon blackboards around the pub. If you wish, please take a picture of the menu and return to your table to order. Please inform us within the notes of any dietary requirements and/or intolerances. The menu will also be available on our online ordering platform.
The safety of our customers and staff is paramount, and we are therefore operating a one way system within the pub grounds. This includes access to lavatories. In the event of queuing, please stand on the marked spacing on the floors. Lavatories will be thoroughly deep cleaned at the end of each sitting and checked regularly throughout each dining session. In addition, sanitizing equipment will be available for customers as they enter the bathrooms, whereby they can wipe seats, taps and the flush handle, ahead of use. We encourage all of our customers to utilise this and ask every customer to keep the highest level of personal hygiene when visiting The Berwick Inn.
Our staff, kitchen team and kitchen facilities will continue to implement and adhere to our strict cleaning procedures, which we have always maintained at The Berwick Inn.
We recognise and appreciate your experience with us will be different to usual and we therefore ask kindly for your patience with us as we transition into a new system. We look forward to welcoming you in soon and wish you all the best ahead of your visit.